Office Policies

We want to ensure your experience at ACE Clinic is a great one. As such, we reserve some office policies to help our patients succeed.

Appointments

Our team will make every effort to make sure your scheduling needs are met. We strive to reduce wait times and keep our office as efficient as possible, so we appreciate your patience throughout the booking process. To schedule an appointment, contact our team by calling  (602) 844-5157

Cancellations and No-Shows

In order to provide care to as many patients as possible, we ask that you contact us with any cancellations at least 24 hours ahead of your appointment. This helps us provide appointment slots to patients in need of care. If you cancel within 24 hours or don’t show up to your appointment, we reserve the right to charge cancellation and no-show fees to your account. Please note that insurance does not cover late fees, and these are solely your responsibility.

COVID-19 Policy

We ask that every patient abides by the CDC’s guidelines on preventing the spread of disease, including wearing a mask, social distancing, and practicing regular handwashing. For information on our protective measures at our office, feel free to give us a call.

Forms

Surprise Medical Bills Disclosure

Notice of HIPAA Privacy Policy

Schedule an Appointment

Our team is ready to help you enjoy an effective and enjoyable experience at ACE Clinic. To schedule your appointment or get answers to your questions, contact our Phoenix-area office by calling or filling out our online contact form.

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